View single post by 2foot6
 Posted: Wed Aug 8th, 2018 11:47 am
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2foot6



Joined: Sun Oct 20th, 2013
Location: MELBOURNE,, Australia
Posts: 256
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I recently bought a MRC sound decoder from a supplier in the USA,after installing the decoder it showed signs of a problem.After re-sending an email to MRC ,I received a reply asking me to break the decoder in half ,photo it with the receipt and the date from a newspaper to verify the  claim,they then are charging me $33 AU to post a replacement to Australia .(I'm OK with that)That was three weeks ago,and after sending numerous emails to them re-warranty ,I have had no reply,is this the normal practice  of MRC or am I missing something?.I feel like I'm getting nowhere and older fast..............Peter:bang:

Last edited on Wed Aug 8th, 2018 12:38 pm by 2foot6



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