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Is this a computer issue or something else??
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 Posted: Thu Apr 12th, 2012 10:35 pm
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BuffaloBill
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I am using the Digitrax Zephyr DCS51 and there is something happening that I cannot figure out and am hoping that someone with more experience out there might be able to help me out.

No matter what train I put on the track, they all will for some reason move along just fine and then for no reason at all will just stop. There is no power loss because all of the sound effects are still going (minus the chug). The train will just sit there for perhaps 5 to 10 seconds and then will suddenly continue on there way. I have watched to see if it happens more on certain sections of track but that doesn't seem to be the case and there doesn't seem to be a pattern and it will happen with any loco that I put on the track.

Just chug, chug, chug, stop.......... chug, chug chug chug chug.

Thoughts?

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 Posted: Fri Apr 13th, 2012 06:39 am
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Paladin
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I would think its a problem with the Digitrax Zephyr.  Not a loco thing as all decoders are doing the same.
Has the Zephyr been working OK in the past ?  Or has this just developed.

Maybe time to speak with Digitrax or a Digitrax supplier.

Don



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 Posted: Fri Apr 13th, 2012 12:38 pm
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W C Greene
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I agree, talk to Digitrax. Something you might try...totally unplug the Digitrax unit, let it sit for a few minutes and then plug it back in (I am talking about the 110 volt wall plug). This could help clear the problem. Who knows what it is, but the manufacturer should have a clue. Good luck.

Woodie



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 Posted: Sat Apr 14th, 2012 04:19 am
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BuffaloBill
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Thanks guys, I be giving them a call and see what they have to say.

Dana

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 Posted: Tue Apr 17th, 2012 04:16 pm
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W C Greene
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Dana-what have you found out? We are waiting...

Woodie



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 Posted: Tue Apr 17th, 2012 06:29 pm
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BuffaloBill
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I emailed Digitrax and recieved an email back telling me to "reset" the system, which I had already tried with no result. I replied and told them this and am currently waiting to hear back.

Dana

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 Posted: Tue Apr 17th, 2012 10:28 pm
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BuffaloBill
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The person at Digitrax has not been terribly helpful, a bit rude actually.

I cleared the system as per the instructions and it had no effect. An interesting detail that might shed some light on it for someone out here; I timed the start/stop of the engines and it works as follows...

I can set the throttle at any speed and the train will chug along without issue for 8 seconds. It will then stop (with all sound fx still going, minus the "chug") for 17 seconds. It will then resume its normal operation for 8 seconds, then stop for 17, and so on.

During those 17 seconds, if I move the throttle even slightly up or down the train will move immediately but will again stop in 8 seconds, sit for 17 seconds, continue for 8 and so on.

Clearly this is a computer issue and not an issue with my track or engines.

Thoughts?

Dana

Last edited on Tue Apr 17th, 2012 10:29 pm by BuffaloBill

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 Posted: Wed Apr 18th, 2012 12:00 am
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W C Greene
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How old is this system? Do you have a sales reciept? What kind of guarantee does it have? See where I'm going with this?

I wrote Digitrax 2 e mails myself on another matter and never heard from them. A phone call was "handled" by a recorder and nobody ever called me back. Oh well...
Woodie



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 Posted: Wed Apr 18th, 2012 12:16 am
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BuffaloBill
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It is a new system that I got from a local hobby store. I'm not sure if taking it back is an option however since I got it through a trade with the shop owner.

I sent the new timing information to Digitrax and will wait a couple of days to see what they have to say about it.

Dana

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 Posted: Wed Apr 18th, 2012 02:31 am
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Paladin
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First stop is back to the retailer. See what he has to say. Maybe he can send it back to digitrax and exchange. Never know your luck.

Tony's train exchange is very helpful Maybe worth a call.

Don



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