|View single post by 2foot6|
|Posted: Wed Aug 8th, 2018 12:47 pm||
|I recently bought a MRC sound decoder from a supplier in the USA,
after installing the decoder it showed signs of a problem.
After re-sending an email to MRC,
I received a reply asking me to break the decoder in half,
photograph it with the receipt and the date from a newspaper to verify the claim.
They then are charging me $33 AU to post a replacement to Australia (I'm OK with that).
That was three weeks ago,
and after sending numerous emails to them re-warranty, I have had no reply.
Is this the normal practice of MRC? or am I missing something?
I feel like I'm getting nowhere and older fast.
I aspire to inspire before I expire.